Grow Local Marketing
Terms & Conditions
Last updated: 5/24/2025
Welcome to Grow Local Marketing. By working with us, you agree to the following terms and conditions. These terms are designed to set clear expectations and protect both parties.
1. Services Provided
We offer the following services:
-Web Design & Development
-Paid Advertisement / Lead Generation
-Social Media Management
-Local SEO
-Online Reputation Management
-Custom Software (White-Label Solutions)
-Business Consultations (as add-ons)
2. Payments
-We do not collect payments through our website.
-All payments are invoiced manually and must be paid as agreed.
-Some services may require upfront payment or a deposit.
- Ongoing services are billed monthly unless stated otherwise.
3. Refund Policy
- Refunds are only applicable if we fail to deliver results explicitly promised in writing or during onboarding (e.g., ROI ---increase, specific lead goals).
-Trial services (e.g., 14-day or 30-day trials) may be cancelled at any time before renewal.
-For ongoing monthly services, a 30-day notice is required for cancellation unless otherwise agreed.
4. Client Responsibilities
-Clients must provide timely access to required assets (e.g., logins, business details, approvals).
-Delays in delivering assets may affect project timelines. We are not responsible for missed deadlines due to client inaction.
5. Communication & Response Time
-We operate Monday to Friday during standard business hours.
-We aim to respond to all inquiries within 24–48 hours.
6. Performance & Results
At Grow Local Marketing, we’re committed to delivering meaningful results and return on investment. When specific outcomes are promised — whether in writing, onboarding calls, or contracts — we stand by those commitments.
That said, effective performance also depends on factors outside of our control, including timely client input, platform changes, and industry dynamics. To ensure results, full client cooperation and access to necessary resources must be provided.
If we do not deliver on clearly agreed performance goals, a refund or appropriate remedy will be provided — no unnecessary back and forth.
7. Personal Data
We collect personal and business information, such as names, emails, phone numbers, and location, primarily to deliver our services, manage appointments and invoices, communicate updates, and send promotional offers.
We do not sell your data or share it with third parties except as necessary to provide our services or when required by law. Your information is handled with strict confidentiality and security.
8. Service Availability
Our services are primarily offered in Canada, with a focus on Ontario-based businesses, but we also serve clients internationally.
If you have questions about any of these terms, contact us at [email protected]
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